Privacy

 

When you visit our website or shop with us, we take responsibility for protecting your personal information. This policy explains what personal data we collect, why we collect it, and how we protect it.

 

Our company details:

louise javier ApS

Esromgade 15, 3rd entrance, Room 3004, ground floor

2200 Copenhagen N, Denmark

VAT no.: DK42718564

E-mail: info@louise-javier.net

 

 

We only collect the information we need to give you a good experience. This can include your name and contact details, your billing and delivery address, and information about your orders or purchases. If you contact our customer care team, we will keep a record of your message so we can assist you better.

We also collect technical information such as IP addresses, browser type, and cookies to ensure the website functions correctly and to improve our services.

 

Payments are handled securely by our payment providers, and we never store your card details.

Our online store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services. Shopify processes personal data on our behalf in accordance with applicable data protection laws and its own privacy commitments.

We use your information to process orders, handle payments, and respond when you contact us. Your data is also used to make sure the business can operate properly and responsibly, to improve our website, and to comply with legal requirements.

We process personal data to complete purchases and deliveries. Other times, it’s to meet legal obligations, like accounting and complying with Danish law. The legal basis for processing your personal data includes the performance of a contract when you place an order, compliance with legal obligations, and our legitimate interests in operating and improving our business.

 

We only share data with trusted partners, such as e-commerce platforms, payment providers, shipping companies, and IT services, when necessary to deliver our services. 

  

How long we keep your data

We retain personal data only as long as necessary. Order and accounting information is kept according to Danish law, and messages to our customer care team are kept just long enough to handle your request.

 

 Sharing Your Information

We only share personal data when necessary to provide our services.

Your information may be shared with:

• Shopify, our e-commerce platform provider

• Payment service providers

• Shipping and logistics companies

• IT and website service providers

• Public authorities where required by law

All partners are required to process personal data securely and only for the purposes for which it was shared. We never sell your personal data.

You can access, correct, or delete your personal data, limit how we use it, get a copy, or withdraw your consent at any time. If you wish to exercise any of these rights, please contact us at info@louise-javier.net.

We do not make decisions based solely on automated processing.

Some of our service providers may process your data outside the EU/EEA. We ensure your data remains protected using safeguards such as EU Standard Contractual Clauses or transfers only to countries approved by the EU.

This Privacy Policy may change, and the latest version is always on our website.

 

We use cookies and similar technologies to improve your browsing experience, remember preferences, analyse website traffic, and ensure the website functions properly.

You can manage or disable cookies through your browser settings. Please note that certain website features may not function correctly if cookies are disabled.

 

If you believe that we are processing your personal data unlawfully, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet). If you have any questions about this Privacy Policy or how we process your personal data, please contact us at info@louise-javier.net

We may update this Privacy Policy from time to time. The latest version will always be available on our website.